Programme Manager Review
at Poundland
Higher Level Apprenticeship
Customer Service
Selby
Review Submitted: May 2023
Overall Rating
4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
5/5
-
Skills Development
3.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
- Catching up with key stakeholders across the week to ensure compliance on key workstream deadlines
- Completing update packs on the overall programme to senior sponsors
- Presenting updates to senior stakeholders
- Hosting a montly workload session with the keystakeholders
- Ensuring risks and issues are realised and mitigated in line with the key stakeholders.
- Completing update packs on the overall programme to senior sponsors
- Presenting updates to senior stakeholders
- Hosting a montly workload session with the keystakeholders
- Ensuring risks and issues are realised and mitigated in line with the key stakeholders.
To what extent do you enjoy your programme?
3/5
I enjoy the programme. However, I feel the workload is more than expected.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
At this stage, its very early in my development of my apprenticeship. However, there as been some key learning that I have taken away and introduced into my ways of working. Such as leadership models and the structure of a project from engagement to BAU.
Also, I have found some fundamental leanings with the English and Math which has development my exisiting skills.
Also, I have found some fundamental leanings with the English and Math which has development my exisiting skills.
Structure and Support
How well organised/structured is your programme?
3/5
The programme is structured well within the platform used by LifeTime. Feedback would be the timings on when workload will appear in the calendar, workload will still be activated on a weekend as an example.
How much support do you receive from your employer?
3/5
My employer does give me some support to complete the course.
How much support do you receive from your training provider when working towards your qualifications?
4/5
I have fairly regular check-in's with my coach.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
Too early to say.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Yes, there are various activities / events you can sign up for.
Recommendations & Advice
Would you recommend Poundland to a friend?
Yes
Why?
-People
-Culture
- Support from line managers
- recognition.
-Culture
- Support from line managers
- recognition.
What tips or advice would you give to others applying to Poundland?
Adapting to a fast paced environment quickly.
