People Relations Advisor Review
at Poundland
Higher Level Apprenticeship
Customer Service
Leicestershire
Review Submitted: May 2023
Overall Rating
3.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3/5
-
Overview of Role
4/5
-
Skills Development
3.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
I deal with all sorts of queries, complaints, investigations, disciplinaries, appeals and grievances.
To what extent do you enjoy your programme?
3/5
It is very time consuming. I do enjoy the programme however sometimes feel I am rushing to complete work.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Yes to both. I feel I have developed greatly in my role due to the continuous training from Lifetime.
Structure and Support
How well organised/structured is your programme?
4/5
Very well structured. All of my assignments have time frames and set dates. The courses are structured, help is available when needed.
How much support do you receive from your employer?
3/5
My employer is very supportive. It is a struggle to complete the work during work time.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I receive a lot of support. My coach is always available for checkins and runs ad hoc groups for extra support.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
The course is very hard, however I am sticking with it as I believe it is helping me greatly with my role an how to conduct myself within the workplace.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
Yes, there are some ad hoc extra curricular activities that colleagues can get involved with.
Recommendations & Advice
Would you recommend Poundland to a friend?
Yes
Why?
It is a great place to progress in your career and learn if you want to.
What tips or advice would you give to others applying to Poundland?
To be yourself.
