Support worker Review
at Barchester Healthcare
Level 3 Apprenticeship
Healthcare
Billingham
Review Submitted: May 2023
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Looking after our residents with a person centred approach, always maintaining their respect and dignity at all times. Liaising with families and other health officials. I also have one to one observations and making sure all paperwork is kept up to date, I have re positioning charts to fill out. One of my jobs is doing the off duty for all support workers. Getting our residents to be involved in activities and spreading lots of happy cheer throughout my day at work.
To what extent do you enjoy your programme?
5/5
I thoroughly enjoy it, I have to allocate my time with it as I work a-lot of hours but getting the mix right with work, home life and learning I am enjoying it. It’s progressing my knowledge with health and social care and making me even better with carrying out my job.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I’m learning everyday, I learn through my work e learning, I learn with my work training, I’m learning through this apprenticeship. I learn on a daily basis doing my job. I’m definitely developing my skills and love to progress. Once I’ve completed this I will continue to learn and progress myself.
Structure and Support
How well organised/structured is your programme?
5/5
I have a fantastic tutor and she’s there for me, we pre book all our sessions so I know where I’m at with it all, I’m enjoying the feedback I receive and know where I need to perhaps better myself. It’s a well structured programme and better now I can see how much I’ve achieved already
How much support do you receive from your employer?
5/5
I have so much support from my employer, June asks how I am all the time and checks in on me, she’s very approachable to me whenever I need to speak to her about anything. I can message, phone and even see her face to face if I need help or advice with anything at all
How much support do you receive from your training provider when working towards your qualifications?
5/5
I receive all the help I need, we have all our appointments pre booked in and Hannah my trainer is just an email, message or phone call away if I have anything I may need to discuss with her and if I need extra time with my work I know she would support me with this.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It all helps me work better in my role as I can carry it forward with my job, it’s learning everything the correct way and helps me to carry out my job to the best of my ability. I can also help my colleagues with anything they may need help with. It enables me to move forward and continue to learn and excel myself.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
We have some team building get togethers which helps us to also socialise outside of work rather than just seeing each other in our job. We hold functions at work which we all work together as a team, helps us all put together our ideas and makes us a stronger team.
Recommendations & Advice
Would you recommend Barchester Healthcare to a friend?
Yes
Why?
Barchester healthcare started for me when my dad became a resident at the care home Briardene which I work for. I always worked in admin or childcare and it’s only when I sadly lost my dad that I approached the manager and asked if I could become a support worker and change my career, I wanted to look after others the way my dad was looked after as the care my dad received was amazing . I’ve never looked back and I feel I can help when any families need to speak to me anyone that’s been through dementia and how it can be just as hard for the families to deal with. I love my job and couldn’t work for anyone else other than Briardene.
What tips or advice would you give to others applying to Barchester Healthcare?
I would say to research dementia and as long as you have a caring nature then you’re on the right path, we don’t go into this job for the money, we do the job through love. Looking after someone the way you’d want your loved one to be cared for . Barchester offer the best in training and so many pluses working for this company. We have care awards yearly which recognise outstanding workers and makes them stand out from the crowd with the job they carry out.
