Customer Insights Apprentice Review
at BMW Group UK
Degree Apprenticeship
Marketing
Farnborough, Hampshire
Review Submitted: May 2023
Overall Rating
4.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
5/5
-
Skills Development
4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
My role involves:
- Analysing customer surveys - looking at NPS, CSAT and Ease
- Consent Capture
- Social Media Insights
- Market Insights
- Strategy
- Sustainability
- Analysing customer surveys - looking at NPS, CSAT and Ease
- Consent Capture
- Social Media Insights
- Market Insights
- Strategy
- Sustainability
To what extent do you enjoy your programme?
4/5
I really enjoy it - support from my team and manager is great
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Data Analytics, excel, powerpoint, presentation skills, networking
Structure and Support
How well organised/structured is your programme?
5/5
Very well - no issues
How much support do you receive from your employer?
3/5
Lots from my line manager. However, minimal from HR
How much support do you receive from your training provider when working towards your qualifications?
3/5
Support could be better but overall the support has been adequate
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I use things I have learnt at university in my daily tasks and vice versa.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Yes - I know there is an intern and apprentice football team.
As well as monthly apprentice networking events outside of the office
As well as monthly apprentice networking events outside of the office
Recommendations & Advice
Would you recommend BMW Group UK to a friend?
Yes
Why?
Have loved my time here so far
What tips or advice would you give to others applying to BMW Group UK?
Be yourself
Public Relations and Events Assistant
at BMW Group UK
- Placement (10 Months+)
- Farnborough, Hampshire
-
4.8
