Team Leader Review
at The Co-op
Level 3 Apprenticeship
Customer Service
Manchester
Review Submitted: May 2023
Overall Rating
2.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
1.5/5
-
Overview of Role
3/5
-
Skills Development
3/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
2/5
Day to day I have to stand in for the store manager when he’s away, running the store and completing legal checks and store checks
To what extent do you enjoy your programme?
1/5
The programme can be very hard mixing in with work, some weeks can be 45+ hours and mixing work family and learning means you can miss out on a lot of stuff.
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
It’s allowed me to grow my confidence and have more belief in myself
Structure and Support
How well organised/structured is your programme?
3/5
There isn’t a huge communication between the provider and the company, so often we have to plan around store events with our provider
How much support do you receive from your employer?
2/5
We get paid hours each week which is helpful, but you’re still expected to fill in management and undergo the huge tasks that come with that whilst learning
How much support do you receive from your training provider when working towards your qualifications?
5/5
HART are brilliant always there for support and have picked me up when needed especially with the stress!
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
It’s allowed me to understand more deeply decisions I make in my role
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
No
Recommendations & Advice
Would you recommend The Co-op to a friend?
No
Why?
It’s very hard to mix work and play. I’ve done numerous 45/50 hour weeks just to keep the store open whilst trying to do an apprenticeship there is no respite and it’s incredibly hard and requires a strong will
What tips or advice would you give to others applying to The Co-op?
Think about the spare time you have, think about the hours your store requires you to do and make sure you get some you time!
Undergraduate Ethics, Sustainability, and Food Policy Coordinator
at The Co-op
- Placement (10 Months+)
- Manchester
-
4.7
