Team Leader Review
at Dunelm
Degree Apprenticeship
Customer Service
Rochdale
Review Submitted: May 2023
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Responsible for several departments in store, maintaining delivery and service levels, health and safety, serving customers, duty management.
To what extent do you enjoy your programme?
5/5
Great experience
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Learned lots of new knowledge, helping me understand business decisions.
Structure and Support
How well organised/structured is your programme?
4/5
Depends on the topic
How much support do you receive from your employer?
5/5
My line manager is a great support
How much support do you receive from your training provider when working towards your qualifications?
5/5
Fiona the skills coach is amazing
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I feel more confident in understanding business decisions
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Recommendations & Advice
Would you recommend Dunelm to a friend?
Yes
Why?
Friendly, family atmosphere. Thriving business.
What tips or advice would you give to others applying to Dunelm?
.
