Global Ground Experience Executive Review
at British Airways
School Leaver Programme
Logistics and Operations
West Drayton, Greater London
Review Submitted: May 2023
Overall Rating
4.2 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Developing our flagship and worldwide airport customer experience strategy. Leading strategic and transformational projects to improve customer satisfaction across check-in, boarding, arrivals and connections touch points.
To what extent do you enjoy your programme?
4/5
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Yes, especially communication, presentation and project management skills.
Structure and Support
How well organised/structured is your programme?
4/5
Well structured
How much support do you receive from your employer?
4/5
Very supportive. Given lots of excellent opportunities.
How much support do you receive from your training provider when working towards your qualifications?
5/5
N/A
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
N/A
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
Limited
Recommendations & Advice
Would you recommend British Airways to a friend?
Yes
Why?
Lots of development opportunities, really enjoyed the job role.
What tips or advice would you give to others applying to British Airways?
Go for it!
