Team Leader Review

Being the person in control where I am able to open and close the store, delegate tasks to my team, be in control of the store when my manager is on holiday, carrying out legal checks and if the store is operating accordingly. Cash handling, deal with customer queries or complaints.

The programme is well organised on onefile where tasks are allocated with a deadline. Reminders are created which helps keep my time management used wisely. I have continuous contact with my tutor, in which we have regular teams calls just for check in meetings.
The courses set are interesting and informative, and the remote teams sessions with the other students relating to a topic are a good way to see how others are doing with their work and we are able to share ideas.

I receive a substantial amount of support from my employer, I am allocated 6 hours a week to carry out my work, but my manager has given me support outside of these hours which has helped with my progress.

My tutor has been supportive when I am struggling with work or feel like I'm not going into the right direction. We have regular check in meetings where she is able to help me or quickly read over a report. She has also put me out of my comfort zone by encouraging me to do presentations for practice as I am not very confident with public speaking.

The has helped me build confidence in the work place where I understand why I do the job I do. I have also taken a sense of pride in creating a project within my apprenticeship to use in the work place which involves the whole of the store team

Yes

Co-op is a well paying job. The company is very accommodating to all from mental health to disability. They encourage progression and there is opportunities to do so. They are also linked into community and charity which most companies don't have an involvement in.