Absence Coordinator Review
at AO
Higher Level Apprenticeship
Business Operations
Crewe
Review Submitted: February 2023
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
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Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Essentially I look after the world of absence for the business. This involves working closely with managers, business partners and the data team in order to get all absence related processes working as effectively as possible. I regularly have to run reports to identifying which employees have triggered either an absence discussion letter or disciplinary, which I arrange will the managers and HR advisors.
To what extent do you enjoy your programme?
5/5
The course is fabulous, gaining knowledge and skills as well as gaining experience within areas which I wouldn't normally is fantastic and the programme has allowed this to happen. The support from both the course tutors and my business cannot be better.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Absolutely! I have developed my stakeholder management skills and also time management, which have allowed me to develop more as a people professional. The knowledge obtained from my apprenticeship has allowed for me to understand and become involved within more senior conversations relating to business processed.
Structure and Support
How well organised/structured is your programme?
5/5
Yes, the course modules are evenly spread out so that work doesn't become too overwhelming.
How much support do you receive from your employer?
5/5
Everything I request for and more. The company has allowed me to take the time I need to complete my modules and also to be exposed with information that helped me to complete my modules
How much support do you receive from your training provider when working towards your qualifications?
5/5
All the support I require. If I have any issues or questions regarding the course, they respond quickly.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Greatly. I have recently won an Apprentice of the Year Award so that's one of many things that show that the work I am producing is excellent and couldn't have done it without the knowledge from my course.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
I have attended talks and training sessions with CIPD and ACAS to develop my knowledge further.
Recommendations & Advice
Would you recommend AO to a friend?
Yes
Why?
The business is great for pushing people to come out of their comfort zone and help to achieve their career dream. The support and encouragement that is given to develop knowledge and skills is great.
What tips or advice would you give to others applying to AO?
If you want to develop and be the best version of you, do it!
