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Higherin

Field Account Manager Review

at PHS Group

Level 3 Apprenticeship

Marketing

London

Review Submitted: July 2022

Overall Rating

4.6 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
4.2/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Calling customers both existing and new, booking appointments, attending meetings on site, conducting site surveys, pitching bespoke packages to them and selling
To what extent do you enjoy your programme?
5/5
It was very enjoyable learning new skills and understanding what i was lacking or needed to improve on to make me better

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
Yes, I have learnt how to understand the customer needs and allow them to lead the conversation and build a relationship with them based on trust

Structure and Support

How well organised/structured is your programme?
5/5
very well organised, i enjoyed the monthly catch ups with my mentor who was extremely supportive and encouraging, the group sessions were helpful
How much support do you receive from your employer?
5/5
a lot. my manager is also doing a course so she understood the work involved and as i was doing a leadership course, she helped me wherever possible to delegate responsibilty.
How much support do you receive from your training provider when working towards your qualifications?
5/5
a lot. My mentor was always on had for a chat or to help when i was a little unsure about something
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
i understand how to work with other people better, how to handle difficult situations and how to be a good leader
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
No

Recommendations & Advice

Would you recommend PHS Group to a friend?
Yes
Why?
An excellent and supportive business where i have grown over the years and seen myself perform better
What tips or advice would you give to others applying to PHS Group?
Consistency, determination and a passion for what you do
In This Review
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