Telesales Team Manager Review
at PHS Group
Level 3 Apprenticeship
Marketing
Tamworth
Review Submitted: July 2022
Overall Rating
4.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
5/5
-
Skills Development
3.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Managing a team of telephone account managers
To what extent do you enjoy your programme?
5/5
felt programme was unorganised but enjoyed learning the theory of leadership
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
a mixture of both
Structure and Support
How well organised/structured is your programme?
3/5
not very
How much support do you receive from your employer?
5/5
Lots of support from my employer. given time when needed and regular check ins
How much support do you receive from your training provider when working towards your qualifications?
3/5
mixed depending on what module and area
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
it was more confirmation the techniques I was using were correct
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
not a massive amount but getting better
Recommendations & Advice
Would you recommend PHS Group to a friend?
Yes
Why?
highly inclusive and supportive company
What tips or advice would you give to others applying to PHS Group?
take time to get to know every department - some amazingly helpful people
