Lead L&D Coordinator Review
at PHS Group
Level 3 Apprenticeship
Healthcare
Caerphilly / Caerffili
Review Submitted: July 2022
Overall Rating
4.5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
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Overview of Role
4/5
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Skills Development
4.2/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Coordinate/support L&D training programmes
Support delegates to have the best learning experience
Promote/publicise events/answer customers' queries
Prepare delegate learning packs
Collate attendance statistics/feedback evaluation.
Central point of contact for all programmes/enrolment processes.
Maintain the training database
Provide administrative support to the HR Director
Support delegates to have the best learning experience
Promote/publicise events/answer customers' queries
Prepare delegate learning packs
Collate attendance statistics/feedback evaluation.
Central point of contact for all programmes/enrolment processes.
Maintain the training database
Provide administrative support to the HR Director
To what extent do you enjoy your programme?
4/5
It was really good. I learnt a lot and valued being able to complete it within working hours.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have developed Time management, Team leader skills, understanding requirements to prepare for meetings, report and evaluation writing, stock taking, Numeracy, presentation writing
Structure and Support
How well organised/structured is your programme?
4/5
It was really well structured with timings for different units allocated, so I knew where I was and how much was left to complete. Regular meetings with college tutor for one to one and essential skills took place
How much support do you receive from your employer?
4/5
phs were very supportive of my apprenticeship and development, giving me a day a week to complete the apprenticeship. My line manager and team supported me really well with reviews and observations
How much support do you receive from your training provider when working towards your qualifications?
4/5
Fortnightly meetings were held to go through the learning requirements, mock tests and review work that I had completed and submitted for marking.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
It was noticed from me completing my PDR how much I had learnt whilst doing the apprenticeship - as a result of completing I was given a promotion
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Internal social media platform (Yammer) where there are many groups that we can join, for example - photography, hobbies and interests, pets, cookery. There is also an apprenticeship group where people share best practice and ask questions. This is the potential to win vouchers for various competitions.
Recommendations & Advice
Would you recommend PHS Group to a friend?
Yes
Why?
phs are a great employer and really look after their staff. They listen and act on results of the employee engagement - i.e. benefits have been increased with phs perks being implemented where we have the opportunity to save and have discounts on an array of retailers.
What tips or advice would you give to others applying to PHS Group?
Maybe to do a little bit of research as to what we do, as "we do more than you think"
