Store manager Review

I manage all aspects of store running day to day. Including stock work, people management , logistical issues, store operational issues and serving members of the public. I work with other store managers on the area. I have to balance many tasks often under varying pressures whilst serving the public. My role involves much collaboration with other community roles.

The program is generally organised very well. The university offers a lot of information and support when asked for. Some of the portfolio elements could be better organised. I feel these can sometimes be left and there is much more work then to complete in a short period of time.

My employer is generally supportive. I feel it is generally down to me to manage my time effectively and deal with issues arising instore to ensure I have the time I need to complete my study. My employer could be far more supportive in terms of using the skills I’m learning better as currently they don’t do this.

Training provider provides a lot of support and there is always someone available when requested. The lecturers have also taken time to speak to me individually about my frustrations it’s other elements of my work and I feel I’ve developed stronger relations as a result. They are very supportive.

I feel the qualification ultimately will help hugely if I were given the opportunity to more fully implement my learning. However what I have learnt already I am implementing and it has made me a better manager as a result. Much of what I am learning would not otherwise have been available.

No

The work is tough and often there can appear little support within stores. Often decisions seem
To be made in support office that negatively affect stores and we have to pick up the pieces. The work life balance is non existent and I’d feel better about my role if my learning from the degree program was utilised more effectively.