IT Helpdesk Review
at Inspire ATA Ltd.
Level 2 Apprenticeship
Information Technology
Coventry
Review Submitted: May 2022
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
4/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I deal with internal IT issues in my company, mainly dealing with tickets. I troubleshoot and escalate when needed
To what extent do you enjoy your programme?
5/5
Thanks to [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions], I have enjoyed my apprenticeship immensely. Any issues I've had have been dealt with immediately and extremely professionally
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have both learnt and developed skills such as workflow management and gaining skills in dealing with store based IT issues to do with POS systems aswell as servers
Structure and Support
How well organised/structured is your programme?
5/5
It is extremely well organised and structured
How much support do you receive from your employer?
5/5
I receive a lot of support from my employer
How much support do you receive from your training provider when working towards your qualifications?
5/5
i received a lot of support
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Recommendations & Advice
Would you recommend Inspire ATA Ltd. to a friend?
Yes
Why?
Inspire is an amazing company with great support
What tips or advice would you give to others applying to Inspire ATA Ltd.?
Be honest
