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The Co-op

Learning and Development Facilitator Review

at The Co-op

Higher Level Apprenticeship

Customer Service

Gwendoline Dr, Countesthorpe, Leicester LE8 5SJ, UK

Review Submitted: May 2022

Overall Rating

3.6 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

3.5/5 - Overview of Role
3/5 - Skills Development
3.2/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Delivering to colleagues across the business, variety of work from a portfolio
To what extent do you enjoy your programme?
3/5
The material I am learning is really interesting, it is however very time consuming and takes up longer than 1 working day a week.

Skills Development

Have you learnt any new skills or developed existing skills?
3/5
Understanding more around HR and strategy and the importance of evidence based work

Structure and Support

How well organised/structured is your programme?
4/5
Very well structured, although when writing a report the questions are very broad and open to interpretation
How much support do you receive from your employer?
5/5
Excellent!
How much support do you receive from your training provider when working towards your qualifications?
3/5
The tutor at present is really good and supportive not sure if they actually know every question asked in the live sessions. My coach however has left and I still haven't heard from my new one... almost a month ago.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
2/5
At present nothing yet as very HR led, when we move onto the L&D sections I'm sure it will.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
I'm sure if I looked there would be.

Recommendations & Advice

Would you recommend The Co-op to a friend?
Yes
Why?
My role is fantastic, the business have great ethics and always holding up to the values they portray.
What tips or advice would you give to others applying to The Co-op?
Be yourself always, demonstrate great team work and don't be afraid to push for your goals.
In This Review
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