Team member Review
at KFC UK & I
Level 2 Apprenticeship
Hospitality Management
Manchester
Review Submitted: May 2022
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
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Skills Development
4.8/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I’m a team member at KFC. Giving customers best experience they can have everyday is what makes me and them happy. Taking orders, payments, dealing with complains and serve fresh food.
To what extent do you enjoy your programme?
5/5
I like that I can have new experiences and learn something new so I can help my colleagues when it’s needed and train new people, showing them all my knowledge.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I became more confident about my role, I improved my English skills and get to learn new station to understand how restaurant works better.
Structure and Support
How well organised/structured is your programme?
5/5
I had no issues with arranging dates for my exams and meetings with trainer. Everyone is helpful and amazing at their job.
How much support do you receive from your employer?
5/5
My RGM is very helpful, always makes time in my schedule for my training and studying if needed. Making sure I have passed all my exams and providing me with needed information.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Absolutely everything I needed I could get straight away. Providing me with extra materials, like documents and videos. Helping me organising my plan and helping with everything that I didn’t know, make it easy for me to understand and always provided best training for my assessments.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Since I started my apprenticeship, I noticed that I actually didn’t know a lot of things and it helped me to pay attention to details even more and help customers with their complains.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
I don’t think we had any since I worked there, but I heard that we’re organising some sport activities between different stores, so it should be fun.
Recommendations & Advice
Would you recommend KFC UK & I to a friend?
Yes
Why?
It’s in nice location, pay is good for such role, people are very nice and it’s not boring. Everyday you’ll have different experiences and each customer is different so it will help you gain some knowledge that you can use in your everyday life.
What tips or advice would you give to others applying to KFC UK & I?
Don’t be afraid to start. You’ll have all the training provided and people are always there to help you. Don’t be afraid to explore different roles and ask your colleagues what are they doing, because it will help you to understand all the process and grow up later.
