Housekeeping Review
at Whitbread plc
Level 2 Apprenticeship
Hospitality Management
Norwich
Review Submitted: April 2022
Overall Rating
3.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
4/5
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Skills Development
3.6/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
To ensure rooms are clean and ready for check-ins and to show no signs of previous guests. It involves cleaning rooms and public areas to a high standard ensuring guests are happy and safe in the accommodation/environment they have chosen to stay at.
To what extent do you enjoy your programme?
5/5
I am finding the programme to be an excellent way for me to expand my knowledge around housekeeping and hospitality. I am enjoying learning all aspects of hospitality. It has shown me ways to improve communication with others, how I can improve my own skills as well as supporting my colleagues.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have developed a better understanding of the hospitality industry as well as how I can communicate with different customers and how I interact effects their day as well as my colleagues.
Structure and Support
How well organised/structured is your programme?
5/5
I feel that the programme is very well organised and structured. I know when assignments are due, virtual classrooms are to be attended. It has been structured in a way I am able to understand and follow.
How much support do you receive from your employer?
3/5
I feel that I have been offered plenty of support so far in to the course ,however, I feel I could use more support in increasing my of the job hours as I’m not meeting the monthly requirements.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I have been offered and received plenty of support from my training provider.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I feel that so far through this qualification I have gained a better understanding of my role ensuring I am able to confidently communicate and show effectively what I have learnt.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
No we don’t.
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
I would recommend Premie Inn to a friend as it offered equal pay despite age, as well as the potential to further your education and grow within the company. You also have a choice of departments to chose from.
What tips or advice would you give to others applying to Whitbread plc?
My advice would be to be involved with the company, to find out as much as you can about the organisation. This gives you a better understanding of the company your working for, gives you the opportunity to strive and get the best out of yourself and feel proud.
