Funeral Arranger Review
at The Co-op
Level 2 Apprenticeship
Business Operations
Strood, Rochester, UK
Review Submitted: April 2022
Overall Rating
3.1 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3/5
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Overview of Role
3/5
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Skills Development
2.6/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
I am the first point of contact for all clients wishing to use the services of co-op funeralcare. I support families with all aspects of the funeral arrangement, from the first call until after the funeral. My role also involves work within the community, ensuring that there is appropriate bereavement support in place and that the community feel supported by us and informed of the services that we offer.
To what extent do you enjoy your programme?
3/5
It's good, although a lot of what I already know due to in house training and shadowing.
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
Yes, I've learned everything about the funeral arrangement process including legal paperwork required and how to work effectively with selected third party suppliers in order to ensure a smooth process for our clients.
Structure and Support
How well organised/structured is your programme?
3/5
It's fine.
How much support do you receive from your employer?
3/5
We are very short staffed at the moment, so it's hard to juggle working time and time spent on my apprenticeship. I do however feel confident that if I was to tell my line manager that I needed time to complete my apprenticeship, she would be fully supportive.
How much support do you receive from your training provider when working towards your qualifications?
4/5
I feel confident that Colin would support me if I requested any help.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
2/5
As mentioned above, as of yet, the content that I have got involved in is yet to teach me anything new.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
Not that I'm aware of.
Recommendations & Advice
Would you recommend The Co-op to a friend?
Yes
Why?
Good part time hours for a working mum.
What tips or advice would you give to others applying to The Co-op?
Be confident that funeralcare is what you want to do. It's a taxing job, but one that is worthwhile and offers lots of job satisfaction.
Undergraduate Ethics, Sustainability, and Food Policy Coordinator
at The Co-op
- Placement (10 Months+)
- Manchester
-
4.7
