It solutions technician Review

Item: It solutions technician at Inspire ATA Ltd.
Rating: 3.9
Author: Anonymous

at Inspire ATA Ltd.

Level 3 Apprenticeship

Information Technology

Liverpool

Review Submitted: April 2022

Overall Rating

3.9 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role

5/5 - Skills Development

3.4/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

5/5

I make sure that all the teachers and staff in my placement are able to use their computers without any issues. If an issue arise I am there to solve it, I am there to advise on the new technology that the school could get and I could set it up for the school.

To what extent do you enjoy your programme?

3/5

I enjoy learning new things, whether it’s through my placement or the apprenticeship programme and courses that I will be provided with. I really enjoyed the workshops that we had, I was able to discuss my journey and my IT experience with people like me that are as passionate as I am.

Skills Development

Have you learnt any new skills or developed existing skills?

5/5

I have developed many skills, including communication, team work and resilience. I have developed my problem solving, under pressure work, IT skills, coding in numerous languages and improve my research skills. I’ve also developed a lot of personal qualities like integrity, endeavour and professionalism. I really appreciate how many opportunities I got.

Structure and Support

How well organised/structured is your programme?

2/5

I am not a big fan of the software that we use, which is smart assessor, if you ask me I think it’s a little out dated and quite complex to understand and first and when you have used it for a while, but apart from that the programme is structured very well.

How much support do you receive from your employer?

5/5

I get more than enough help from my employer, they are always there to support me whether it’s my manager or the head teacher or my colleagues, everyone is there to support me and I can support them with my skills, to make sure when they have an issue I can solve it for them. I absolutely love my workplace.

How much support do you receive from your training provider when working towards your qualifications?

2/5

I get so much support from my tutor but I would prefer to get more workbooks, courses and workshops, most of my current knowledge that I have learnt is through research and educational videos from the internet and some help from the external technicians that I shadow from time to time.

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

3/5

It makes me feel more confident about myself and therefor I make less mistakes and my workplace and I find that power inside me to help others without hesitation by using my logical thinking skills and quick risk assessment that my employer has helped me to develop, which I am grateful for.

Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

5/5

Yes, at my workplace we get to gather together from time to time during events like Easter egg hunt or Christmas Eve, but we are all very close as we work together on daily basis, therefore the connection that I have with my colleagues and my manager and headteacher are very strong

Recommendations & Advice

Would you recommend Inspire ATA Ltd. to a friend?

Yes

Why?

I would definitely advise them if they want to get a great experience and good fun, but sadly if they were looking for courses and workbook learning I would have not recommended them.