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The Co-op

Team leader Review

at The Co-op

Level 3 Apprenticeship

Customer Service

Nottingham

Review Submitted: March 2022

Overall Rating

4.6 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role
4/5 - Skills Development
4.4/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Team leader supporting store manager and making sure colleagues follow policy and we are working with in the law
To what extent do you enjoy your programme?
4/5
Learning sessions which gets other people in valved was beneficial.Team roles was very good.

Skills Development

Have you learnt any new skills or developed existing skills?
4/5
Better communication skills which has developed me..Learnt more about the co op as a brand which I have passed on to other colleagues

Structure and Support

How well organised/structured is your programme?
4/5
The program folws very good and fits in with your next projects
How much support do you receive from your employer?
5/5
Lots of support from employer giving us time from work to concentrate on the program.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Great support from tutors on a one to one if needed. Tutors very patient especially as my I.T skills not very good
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
My store manager has seen how approach my job role better now and in my review I am exceeding because the program has given me more confidence about how the company wants to run
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
No extra activities to get involved in

Recommendations & Advice

Would you recommend The Co-op to a friend?
Yes
Why?
Very supportive of your needs I also did my maths and English through the group.
What tips or advice would you give to others applying to The Co-op?
Do not be afraid to ask any questions they are there for you. Keep on track with your work so you do not get behind of your workload.
In This Review
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