Supervisor Review
at Poundland
Level 3 Apprenticeship
Customer Service
Hastings, East Sussex
Review Submitted: October 2021
Overall Rating
2.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3/5
-
Overview of Role
5/5
-
Skills Development
2.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Opening or closing the shop, managing tills, dealing with customer, handling cash, organising, managing and delegating tasks, supervising staff, banking and cashing up procedures. Completing forms and checks such as health and safety, store standards etc
To what extent do you enjoy your programme?
2/5
I didnt. No time given during work hours, all work had to be done in my own time whilst working 30+ hours a week, midst covid, lockdowns, and bereavement periods.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes plenty, to many to list here..
Structure and Support
How well organised/structured is your programme?
2/5
It wasnt. Trainer was switched half way though. Had to give my skill endorsements multiple times. Constantly having to correct trainer on where I was at and what I had left to do so that we didnt go over work I had already done .
How much support do you receive from your employer?
2/5
If I asked a question they was more than happy to help with my enquiries but beyond that no help.
How much support do you receive from your training provider when working towards your qualifications?
3/5
Had a meeting one every couple months and that was about it. Although they was always willing to help if I messeged needing any support.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
I think it helps me perform better with in my role however, I was told the course would be a step towards a promotion to ASM level and that hasnt happened.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
Nope
Recommendations & Advice
Would you recommend Poundland to a friend?
Yes
Why?
Fun and friendly to work for. Really good team in our store.
What tips or advice would you give to others applying to Poundland?
Flexible hours are quite necessary. Much more unlike to get hired if you can only do specific hours every day.
