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Sales Administrator Apprentice Review

at LMP Group

Level 3 Apprenticeship

Business Operations

Keighley

Review Submitted: September 2021

Overall Rating

5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
5/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role is to assist with the employer onboarding process, support with learner enrolments and to support our customer service strategy.
My key responsibilities are -
• To ensure that all data requirements are maintained, records are up to date accurate and deadlines for returns are made within our CRM system.
• Ensuring that employers are compliant with ESFA funding rules as well as assisting employers in the management of their digital Apprenticeship Service account as well as gathering of any missing employer paperwork.
• Making initial contact with all that apply for an apprenticeship at LMP Education within assigned vacancies.
• Providing accurate information, advice, and guidance on apprenticeships as part of our LMP enrolment process. I also need to support the wider team by assisting in processing learner paperwork.
• Filling Apprenticeship Vacancies by screening applicants through our ATS.
• Building relationships through great customer service.
• To support the Sales Director and Sales Management team with administration tasks as and when needed.
To what extent do you enjoy your programme?
5/5
I really enjoy my programme, as all staff are very friendly & always push me to do better in which has helped me gain good work experience in admin/sales and helped me built up exceptional customer service skills as well as communication skills. I am very eager to learn more with LMP.

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
Working with LMP has helped me develop many new skills such as;
• The ability to communicate at a professional level with external and internal stakeholders
• Ability to plan development activity
• Ability to be proactive
• Excellent time keeping skills
• Must have attention to detail and have an ability to follow a process.

Structure and Support

How well organised/structured is your programme?
5/5
My prgramme is very well organised, as I have been supported from the very start of my programme from all staff and tutors which has helped me immensely through out my course. I am always learning new skills through training & studying materials which is helping me build on my business adequate skills.
How much support do you receive from your employer?
5/5
My employers have been showing me continuous support throughout my programme, as they have always been helpful whenever I need the extra help and training.
How much support do you receive from your training provider when working towards your qualifications?
5/5
My training providers are very supportive, as they are always there for me whenever I need support in any aspects of work.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
My qualification has helped me understand my job roles and work duties to a better extent, as it helps me put the work into practice.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
At LMP there are many company social events, conferences and camps. This is one of many things I love about LMP, as they organise these events to help staff gain further knowledge about the company and socialise with one another.

Recommendations & Advice

Would you recommend LMP Group to a friend?
Yes
Why?
I would 100% recommend LMP to anyone, as they provide many opportunities and support social change across the UK. They have supported me continuously throughout my prgramme and have helped me gain many key skills within the business sector.
What tips or advice would you give to others applying to LMP Group?
Advice I would give - apply as soon as you see a vacancy as apprenticeships/traineeships are very popular now. Also, if you don't get the offer to work at a place you applied for your application process does not have to end, as the LMP staff go above and beyond and always look to put learners through to alternative courses/employers.
In This Review
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