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The Co-op

Team Leader Review

at The Co-op

Level 3 Apprenticeship

Customer Service

Newquay

Review Submitted: May 2021

Overall Rating

5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
5/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I ensure the daily operating of my Co-op store by organising my staff members to offer products, services and the needs of our local community through our organisation. I do all this in-line with our buiness goals and objectives set out by our employers.
To what extent do you enjoy your programme?
5/5
I enjoy the conference calls and being about to share my knowledge with other like minded individuals. I also enjoy the modules provided as they have helped with areas I have lityle knowledge about.

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
I have learnt a lot about time management, prioritising tasks, the fundamental British values and a whole host of other useful information that will and has benefited my career.

Structure and Support

How well organised/structured is your programme?
5/5
The structure is very intuitive and has kept me on edge to complete my tasks when they are set. The structure of this programme has also changed my mindset about independent study as I want to learn about the topics involved in this apprenticeship.
How much support do you receive from your employer?
5/5
My employers regularly check in with me to ensure I am making progress which does help me to push myself to do the work required.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I have been selected for further education courses like master classes and even chosen to complete my Personal Licence Exam which shows that my training providers want me to succeed.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
My qualification has helped me to see the buiness in a new light as I understand how certain areas come into play on a daily basis. This allows me to understand what is required of me as well as what I will need to advance my career.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
There are not currently any extra-curricular activities in my workplace but this is an area in which we could improve upon.

Recommendations & Advice

Would you recommend The Co-op to a friend?
Yes
Why?
The values of the co-op are inspired by the fundamental British values, which is what we believe is the way all humans should act and behaviour towards one another. Which makes the co-op a fair and safe place to work as everyone agrees with this way to work
What tips or advice would you give to others applying to The Co-op?
Just be honest and open, just be yourself as you submit your application as this is what the co-op is looking for. We also want you to have a desire to help others and to benefit your community through your work
In This Review
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