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Civil Service

PMO Lead Review

at Civil Service

Higher Level Apprenticeship

Information Technology, Business Operations

London

Review Submitted: May 2021

Overall Rating

4.2 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role
4/5 - Skills Development
3.8/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I am PMO Lead for a payroll programme, managing the governance, scheduling and maintaining standards across the programme.
Also an implementation manager, responsible for the implementation of small improvement projects on a HR and Payroll platform and managing issues.
To what extent do you enjoy your programme?
4/5
I quite enjoy my programme, especially the individuals. I found that the length of time is a bit long.

Skills Development

Have you learnt any new skills or developed existing skills?
4/5
Yes, I have learnt more about risk management. Also been more able to develop my team work and leadership.

Structure and Support

How well organised/structured is your programme?
4/5
I think it was very well structured, although it would have benefited from being a little shorter. We had a lot of support at the beginning but a little less at the end.
How much support do you receive from your employer?
4/5
A lot from my manager, not much from other colleagues. I found my colleagues tended to forget this commitment so I had to reinforce it.
How much support do you receive from your training provider when working towards your qualifications?
3/5
A fair amount, we got a reasonable amount of interaction in the classroom but not a great deal over e-mail unless a deadline was coming up.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I feel like the qualification has greatly helped me to understand the role I do, and improved my quality of work. My confidence has also grown which I believe shows.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
There are occasional activities but a lot of support networks and events which will benefit staff in different business areas.

Recommendations & Advice

Would you recommend Civil Service to a friend?
Yes
Why?
There are a great deal of development activities and support for staff with different requirements and needs. There is essentially a role for everyone.
What tips or advice would you give to others applying to Civil Service?
Be honest on your application, don't be worried and just go for it. On the whole it's an accepting place, and once you're in it's easier to move around to find the role that suits you best.
In This Review
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