Overall Rating
3.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
3/5
-
Skills Development
3.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
taking calls and helping customers get the best package that suots thier needs and budget
To what extent do you enjoy your programme?
4/5
i love my team mates and the work environment, not so much the difficult customers
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
developed good customer service skills and good empathy skills
Structure and Support
How well organised/structured is your programme?
4/5
its not the most structured as such as its just a new program but is good considering the difficulties
How much support do you receive from your employer?
5/5
a lot weekly updates about performance
How much support do you receive from your training provider when working towards your qualifications?
4/5
a lot can get in contact with the advisor at any point with via email and get quick responses
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
it will help develop new skills because ive never done call centre work before
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
not that i know off
Recommendations & Advice
Would you recommend Sky to a friend?
Yes
Why?
good benefits and great work enviroment
What tips or advice would you give to others applying to Sky?
just do it and talk about what you love
