IT Technician Review
at LMP Group
Level 3 Apprenticeship
Teaching
Wakefield
Review Submitted: April 2021
Overall Rating
4.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I'm an IT technician for an Academy trust supporting 30+ school both primary and secondary with Google for Education related queries
To what extent do you enjoy your programme?
5/5
I've been keen to join the IT industry for a long time but wasn't sure where to start. Doing an apprenticeship gave me the skills I needed to do this as well as earning a salary at the same time.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Both, I was already quite familiar with Google and Windows from supporting the general public and personal use but it was interesting to see how those products change when they used in a professional environment.
Structure and Support
How well organised/structured is your programme?
4/5
Initially I had no idea how the year would play out but a couple of months into my apprenticeship I was a assign a new tutor who explained everything clearly and helped me map out the route ahead with estimate completion dates for each module
How much support do you receive from your employer?
5/5
the vast majority of learning was through employer lead training or self study. All my managers always took the time to teach me new things. Were it not for covid i feel they would absolutely have supported me more.
How much support do you receive from your training provider when working towards your qualifications?
3/5
Apart from brief explanation of binary and assistance with time management. I didn't receive much education from LMP and would have very much like to have seen some virtual lectures.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
my education was a vital part of helping me get a foothold in the business IT support
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
There would have been if not for COVID. Nothing was arranged during my apprenticeship for this reason.
Recommendations & Advice
Would you recommend LMP Group to a friend?
Yes
Why?
while it was more "hands off" that I was expecting I absolutely cannot fault the quality of the placement.
What tips or advice would you give to others applying to LMP Group?
Always ask questions about what your colleagues are working on. Get a copy of CompTIA A+ Certification all in one guide. This is largely over kill for a Level 3 qualification but is very valuable to self study. Keep very detailed notes on your studies to refer back to when revising.
Level 3 Business Admin apprenticeship
at LMP Group
- Level 3 Apprenticeship
- Blackheath Royal Standard
-
4.4
