Front of House Review
at Whitbread plc
Level 2 Apprenticeship
Hospitality Management
Boston
Review Submitted: March 2021
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I am part of the front of house team where I work day shifts as well as a night Porter at Boston Premier Inn. My job role includes a variety of jobs which range from checking guests in to washing cloths/shower curtains, cleaning linen rooms/reception and much more.
To what extent do you enjoy your programme?
5/5
I enjoy my programme because there isn’t a massive work load so it is not too overwhelming trying to balance work and personal life. It also makes a massive difference that my regional trainer within the apprenticeship is lovely and easy going.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have developed my skill of quick thinking and solving problems efficiently, this skill gets developed all of the time as I am more aware of what is on the system and what everything is for.
Structure and Support
How well organised/structured is your programme?
5/5
My programme is very well organised and structured as my regional trainer and I always have our next meetings booked and any online lessons always booked. The apprentice itself is a great format and easy to get around on mylife.
How much support do you receive from your employer?
5/5
If I ever have any questions my managers are always there to answer them and if they’re not sure then they look into it and get back to me.
How much support do you receive from your training provider when working towards your qualifications?
5/5
My regional trainer will always answer any emails if there’s any problems or I need help and she makes sure that I know that I can email for help.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
I feel that as much as it can help me to think of different ways of doing my job and giving me ideas on how to handle situations, it’s not 100% effective because I have been in this job for 3 years so I find everything quite straight forward.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
We don’t have any extra-curricular activities.
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
The company is fair and you get discount at a lot of places not just your own place of work because Whitbread owns multiple businesses.
What tips or advice would you give to others applying to Whitbread plc?
I would tell people to be flexible and friendly and then you’ll be just fine. The rest will fall into place.
