Team manager Review

Item: Team manager at The Co-op
Rating: 4.8
Author: Anonymous

at The Co-op

Level 3 Apprenticeship

Customer Service

Port Talbot

Review Submitted: March 2021

Overall Rating

4.8 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role

5/5 - Skills Development

4.6/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

5/5

Working in a convenience store. Managing a team of people and working together to achieve common goals.

To what extent do you enjoy your programme?

5/5

I enjoy the learning conferences although I find them long. I really enjoy my one on one sessions with my tutor and am enjoying writing essays and completing assignments again.

Skills Development

Have you learnt any new skills or developed existing skills?

5/5

I have learned many new skills and mew ways of working.

Structure and Support

How well organised/structured is your programme?

5/5

Very well organised. Was quite sporadic at first but once we got into it it was easy to follow and complete things by set deadlines.

How much support do you receive from your employer?

3/5

I receive hours to do my work. At the moment I don’t get a lot of actual support as I have no manager.

How much support do you receive from your training provider when working towards your qualifications?

5/5

Amazing support. [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions] is always on hand if I need any help. He is easy to talk to and provides good, constructive and relevant feedback.

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

5/5

It gives me a new outlook on certain areas of my role and gives me the tools to perform my role to the best of my abilities.

Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

5/5

Normally yes. Not at the moment with Covid.

Recommendations & Advice

Would you recommend The Co-op to a friend?

Yes

Why?

Most of the time it is a great place to work. It has its ups and downs like any company. This last year has been testing but I’m sure we will all come out of it stronger people.