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The Co-op

Team leader Review

at The Co-op

Level 3 Apprenticeship

Customer Service

Ely

Review Submitted: March 2021

Overall Rating

3.5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

3/5 - Overview of Role
3/5 - Skills Development
3.4/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
3/5
Leading a food retail team throughout the day to give great customer service and provide stock for our customers
To what extent do you enjoy your programme?
3/5
It was ok, tutor was amazing. The course its self seemed a little unorganised. But could have been due to pandemic

Skills Development

Have you learnt any new skills or developed existing skills?
3/5
Learnt how to lead my team better and how to serve the customers the best

Structure and Support

How well organised/structured is your programme?
2/5
Wasn't bad but wasn't really best
How much support do you receive from your employer?
4/5
They were there if needed and willing to help
How much support do you receive from your training provider when working towards your qualifications?
5/5
Could not fault my coach in the slightest, she was fantastic and always willing to help
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
2/5
I feel it will help slightly but not to a massive degree
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Yes, we do plenty of charity events and training

Recommendations & Advice

Would you recommend The Co-op to a friend?
Yes
Why?
Not the worst company by any stretch, and will to further careers
What tips or advice would you give to others applying to The Co-op?
Be honest, and show what sets you apart
In This Review
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