Team Leader Review
at The Co-op
Level 3 Apprenticeship
Customer Service
Wattstown
Review Submitted: February 2021
Overall Rating
3.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
2.5/5
-
Overview of Role
3/5
-
Skills Development
3.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
I am leading a team of CTM. Helping motivating them, training, coaching, running my shifts and helping store to achieve given KPIs.
To what extent do you enjoy your programme?
2/5
There is a lot of miss communication since the start of the course.
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
Yes. I learned a lot about sucessful communication methods and using it to successfully communicate with my team.
Structure and Support
How well organised/structured is your programme?
2/5
Same as above a lot of misscommunication
How much support do you receive from your employer?
5/5
I have been sent on this apprenticeship by my area manager, and she supported me along the way, also my previous and current manager.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I received a lot of support from my coach. Unable to say training provider?
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
I wish I could be more involved and been given opportunity for secondment to be able to use learned skills/knowledhe/behaviours more.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
no
Recommendations & Advice
Would you recommend The Co-op to a friend?
Yes
Why?
As a workplace - it pays decent, expectation sometimes unrealistic. As a shop yes.
What tips or advice would you give to others applying to The Co-op?
If you want to progress leave and apply externally.
Undergraduate Ethics, Sustainability, and Food Policy Coordinator
at The Co-op
- Placement (10 Months+)
- Manchester
-
4.7
