Store Manager Review

Item: Store Manager at The Co-op
Rating: 4.3
Author: Anonymous

at The Co-op

Higher Level Apprenticeship

Customer Service

Louth

Review Submitted: February 2021

Overall Rating

4.3 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4.5/5 - Overview of Role

5/5 - Skills Development

3.8/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

4/5

I am a store manager for the co-op. I have full accountability for all store operations and people management.

To what extent do you enjoy your programme?

5/5

I enjoy the program a lot, it helps me in work and has given me the time to increase my skill set and become a much better manager as a result.

Skills Development

Have you learnt any new skills or developed existing skills?

5/5

I have learnt a lot of new skills especially in coaching and developing a team of people and also motivational skills. The skills I have learnt during my time on the apprenticeship have enabled me to move towards progression to Area manager roles.

Structure and Support

How well organised/structured is your programme?

2/5

The work itself is well structured. Although the communication between the learning company and the co-op is not good and vice versa. Especially when it comes to organising meetings and training. Also with covid they have seemingly different rule sets so setting anything up is difficult.

How much support do you receive from your employer?

4/5

I receive adequate support from my employer. As my time is funded it is a great bonus.

How much support do you receive from your training provider when working towards your qualifications?

4/5

My training coach, James has been great. He always makes sure everything is clear so i can get the work done. When i have had to catch up on modules he has put in extra sessions to keep me on track and is always happy to help. The classroom sessions before covid were also great and well structured.

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

5/5

It helps me everyday. it has increased my knowledge and skills in my role day to day and also my plan for the future career is a lot higher than i though beforehand.

Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

4/5

We have a lot of networking evens over teams now which i like to get involved in to broaden my network across the business.

Recommendations & Advice

Would you recommend The Co-op to a friend?

Yes

Why?

I have worked here all of my working life and it has supported me all the time. The co-op has helped me to really grow as a person as well as the leader i am today.