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The Co-op

Team leader Review

at The Co-op

Level 3 Apprenticeship

Customer Service

Newcastle upon Tyne

Review Submitted: February 2021

Overall Rating

4.1 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role
4/5 - Skills Development
3.8/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Lead my team in store on a daily basis, ensuring sales targets and safety responsibiltes are met
To what extent do you enjoy your programme?
4/5
I enjoy the programme alot as it is a good mix of on the job and off the job training.

Skills Development

Have you learnt any new skills or developed existing skills?
4/5
Yes i have learnt many new skills after becoming an apprentice, such as how to manage a team

Structure and Support

How well organised/structured is your programme?
4/5
Very well, there is deadlines to be met and organised , structed meetings to help me
How much support do you receive from your employer?
4/5
I receive alot of help if it is needed. I can ask my tutor , fellow peers or store manager for help
How much support do you receive from your training provider when working towards your qualifications?
4/5
I receive alot of help
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
All the work i do helps me become a better team leader in store, and makes be a better manager in general
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
There is usually a charity football match every year but because of covid-19 this couldnt go ahead as planned

Recommendations & Advice

Would you recommend The Co-op to a friend?
Yes
Why?
It is a good workplace, it encourages learning and is very positive. The coop has great ethics.
What tips or advice would you give to others applying to The Co-op?
Always be yourself in what you do, and be open to learn new ideas
In This Review
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