Assistant manager Review

Item: Assistant manager at The Co-op
Rating: 4.3
Author: Anonymous

at The Co-op

Level 3 Apprenticeship

Customer Service

Sutton on Sea

Review Submitted: February 2021

Overall Rating

4.3 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role

5/5 - Skills Development

4.2/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

5/5

Serving customers, Filling shelves, making sure the store is safe and legal along with the safety of colleagues and customers.

To what extent do you enjoy your programme?

3/5

I really enjoyed the programme, I enjoyed all the new things I have learnt and been able to use within my workplace. The only things I haven’t enjoyed is having to do my functional skills maths which I am still struggling to pass to get my apprenticeship completed.

Skills Development

Have you learnt any new skills or developed existing skills?

5/5

Better communication with my colleagues. Also been able to coach them in a better way and help them to develop skills and knowledge. My behaviours have changed I’m more empathetic and understanding.

Structure and Support

How well organised/structured is your programme?

5/5

It has been very well structured we have our learning conferences and then was set our tasks so that we had covered the topic before completing assignments.
There was plenty of time to get the assignments completed so you didn’t feel stressed or rushed

How much support do you receive from your employer?

5/5

Lots of support. Coop are really good when it comes to apprenticeships making sure you have the 8 hours a week to do your studying and keeping in contact with us to make sure we are happy and want to continue and if there is any support needed.

How much support do you receive from your training provider when working towards your qualifications?

5/5

Both my training providers were available whenever I needed them and were always back to me in the same day if I had any questions or needed any help.

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

5/5

It has helped me create a stronger team.

Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

1/5

N/A

Recommendations & Advice

Would you recommend The Co-op to a friend?

Yes

Why?

They treat their colleagues with respect they understand that mistakes are made and they want you to learn from them rather than being told off and disciplined. Coop is diverse and inclusive and take everyone’s religions into consideration when making decisions. They have really looked after the colleagues through Covid with them always being put first and kept safe.