Programme Manager Review

Item: Programme Manager at Learning Skills Partnership
Rating: 5
Author: Anonymous

at Learning Skills Partnership

Higher Level Apprenticeship

Business Operations, Teaching

Hull, UK

Review Submitted: July 2020

Overall Rating

5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role

5/5 - Skills Development

5/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

5/5

I am a programme manager responsible for 7 tutors, i monitor learner engagements and remote delivery, allocate new learners, resolve any complaints.

To what extent do you enjoy your programme?

5/5

I enjoy it as the resources are of high quality. My tutor is a specialist in the sector and supports all of my learning needs. It is building my confidence and i enjoy learning new elements daily.

Skills Development

Have you learnt any new skills or developed existing skills?

5/5

Yes i am constantly developing in my role, this is a new role for me previously acting as an IQA i have now moved into this role which is developing me further. I have learnt how to run projects, interviews, carry out one to ones, resolve grievances. I am also developing my communication and facilitation skills constantly.

Structure and Support

How well organised/structured is your programme?

5/5

Very, i have a clear plan on what i need to complete and achieve each month. Visits are booked in advance so i have clear SMART targets. I have access to resources 24/7 and all assessments are delivered in a confident manner.

How much support do you receive from your employer?

5/5

Lots, my manager ensures i have time to complete my OTJ learning and asks me for updates on the progress i have made. They also take part in my reviews and ensure i have all the resources i need to progress.

How much support do you receive from your training provider when working towards your qualifications?

5/5

I have endless support from my training provider, the platforms are detailed and easy to use. I have access to my tutor when needed. I receive emails and texts messages checking on my welfare. My questions are always answered quickly.

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

5/5

I think it helps build my confidence and extends my thought process, rather than completing a tasks it has helped me understand the background behind the task and why it is needed. It has also shown me different approaches i can take.

Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

5/5

There is a weekly team quiz i can attend, we get involved in charity bakes, bike riding and mountain climbing.

Recommendations & Advice

Would you recommend Learning Skills Partnership to a friend?

Yes

Why?

LSP are friendly, passionate and driven. They are learner focused and ensure that the welfare of their staff is paramount. I have received great support from my employer and my career has been developed. I feel valued.