Technical Inside Sales Engineer Review
at Cytiva
Placement (10 Months+)
Engineering, Pharmaceutical, Sales
Portsmouth
Review Submitted: June 2023
Overall Rating
3.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
3.3/5
-
Skills Development
5/5
-
Support and Guidance
3.8/5
-
Company Culture
3.5/5
-
Overall Experience
3/5
-
Future Career Prospects
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis.
Provide technical and commercial support to both new and existing customers, over the phone and email.
This includes:
Providing quotations
Answering relevant queries about the Cytiva product range
Communicating with other engineers for custom products
Identifying and explaining relevant documents to be sent to customer.
Carrying out calculations using company software to appropriately size pressure housings, while seeking the correct information from the customer.
Working together with colleagues for more complicated enquiries.
This includes:
Providing quotations
Answering relevant queries about the Cytiva product range
Communicating with other engineers for custom products
Identifying and explaining relevant documents to be sent to customer.
Carrying out calculations using company software to appropriately size pressure housings, while seeking the correct information from the customer.
Working together with colleagues for more complicated enquiries.
Were you given much responsibility during your placement / internship?
Yes, I was dealing directly with customers often independently from very early on. It ranged from very simple work to more complicated projects.
Please rate how meaningful the work you were doing was
5/5
Skills Development
Have you learnt any new skills, or developed your existing skills?
I have much improved my communication and organizational skills
Technical knowledge on filtration which closely relates to 'Fluids and Thermodynamics' unit at university.
I have learnt multiple softwares including Salesforce, SAP and CRM
Technical knowledge on the background of Biopharmaceutical processes
I also improved problem solving skills when dealing with technical problems/queries
Technical knowledge on filtration which closely relates to 'Fluids and Thermodynamics' unit at university.
I have learnt multiple softwares including Salesforce, SAP and CRM
Technical knowledge on the background of Biopharmaceutical processes
I also improved problem solving skills when dealing with technical problems/queries
How would you rate the training provided during your experience?
3/5
How would you rate your development of industry-specific skills during the experience?
3/5
How would you rate your development of personal / soft skills during the experience?
4/5
Please rate how these skills have helped you in your career development
3/5
Support and Guidance
How much support and guidance did you receive during your placement / internship?
I am in a small but tight-knit team who are always there to help and guide if needed. I also have support from my mentor outside of my team.
How would you rate the support and guidance from your line manager?
5/5
How would you rate the support and guidance from the wider team?
5/5
Company Culture
What was the company culture and general atmosphere like?
It is a friendly company to work for but there could be more social events in or outside of work.
How would you rate the inclusiveness of the culture?
4/5
How would you rate the social opportunities?
3/5
How would you rate the diversity initiatives?
4/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
4/5
Overall Experience
To what extent did you enjoy your placement / internship?
I did enjoy the placement however the work can get repetitive at times, but it depends on what comes in from customers. It was good to know that the work I did was meaningful for the company
Please rate your level of enjoyment on your placement / internship
3/5
Please rate how your experience met your expectations
4/5
Future Career Prospects
Please rate the future employment prospects at Cytiva
3/5
Recommendations & Advice
Would you recommend Cytiva to a friend?
Yes
What advice would you give to others applying to Cytiva
I have an engineering background, a lot of the work I did heavily relates to Biopharmaceuticals, so it is great if that is an interest of yours.
When applying make sure to be enthusiastic and proactive especially in group tasks.
When applying make sure to be enthusiastic and proactive especially in group tasks.
