Service Project Administrator Industrial Placement

Introduction

As a vital member of the team, you will have the opportunity to keep customers up to date with the growing business and the constantly developing product ranges.

No two days are the same. You will have the opportunity to work across a range of areas, from technical and legal tasks to customer service and creative projects. Throughout the placement, you will develop a well-rounded understanding of business operations, learn to build relationships with colleagues and external partners, and gain hands-on experience supporting both individual and team projects from start to finish.

Responsibilities & Duties

• Supporting with the creation of training and new product materials, including presentations and guides, for external customers and the Sales Team.
• Liaising with external agencies and providing consistent customer support to business customers.
• Maintaining and ensuring accuracy of internal legal documentation.
• Getting involved in a range of cross-departmental projects. The previous projects included working on student recruitment, supporting Aquarea Service+ maintenance plan and collaborating with Finance, Marketing and Logistics departments.
• Supporting the design and implementation of new processes within the Technical and Service departments to improve operational efficiency.
• Ensuring all requests are dealt with in a timely manner and all information is accurately recorded and kept up to date on internal system.
• Assisting with customer support and documentation management.
• Liaising with marketing department to support with effective implementation of marketing campaigns and projects across the Service Division.
• Producing and delivering presentations to the internal teams and business customers.

Qualification & Experience

• Any degree is acceptable, but Marketing / Business / Sales related degree would be preferable.
• No specific experience or knowledge required.
• We are looking for someone with a “can-do” attitude and who is pro-active, always bringing new ideas to the team to increase sales.
• Excel and PowerPoint skills are desirable, but you will also have the opportunity to develop them during your placement.

Personal Attributes

• We are looking for new ideas all the time, so be bold; we work in a constantly changing industry, so innovative ideas are always well received.
• Close attention to detail will help you ensure that while the ideas are great creatively, they also come across clearly.
• “Team” is the buzzword we operate with. There are a lot of responsibilities in a small team, and you should be able to work well with different people and deliver results.
• Every day is different - we are a growing team so you will need to adapt quickly to this everchanging job role.
• You will be working with a lot of different people at different levels, both internally and externally with our agencies and partners. You will need strong oral and written communications skills to help you push ideas through.
• Being good at prioritising and managing your time will help balance multiple responsibilities and meet projects deadlines.

This specification will not form part of the employee’s contract of employment.

How to apply

To apply for this role and to find out more, please click on the apply button. Please note that applications may close before the application deadline, so apply early to avoid disappointment.