Managed Services Digital Level 3 Apprenticeship 2026 - Alto Ltd

Kickstart your career in Aberdeen with Alto as a Managed Services Digital Apprentice — learn invoicing, data handling, and smarter processes while working toward a recognised qualification.

Responsibilities

• Prepare, check, and issue client invoices using Xero and Dext, ensuring accuracy and timely processing through digital workflows
• Track billable work and additional charges outside monthly agreements by logging and updating records in Autotask (PSA System)
• Reconcile purchase orders and supplier invoices using Xero and Dext, maintaining up-to-date and accurate financial records
• Handle client billing queries and communications via Outlook, using SharePoint to store and retrieve supporting documentation
• Maintain and update client records and internal process documentation in SharePoint, ensuring information is current and accessible
• Use Excel and Power Automate to analyse data, generate reports, and automate routine tasks for improved efficiency
• Identify and support process improvements by leveraging Microsoft Co-Pilot to streamline workflows and suggest digital solutions

What they need from you

• Confident practical Excel skills or a genuine willingness to build them quickly. This is a role where you'll be in spreadsheets every day, processing data
• Strong numerical accuracy and a keen eye for detail
• A love of systems and processes, someone who gets satisfaction from things running properly, and wants to make them even better
• A professional, friendly manner when dealing with clients by phone and email
• Someone who takes ownership, follows through and cares about doing things properly

Working hours

• Monday to Friday, 8:30am - 5pm

Benefits

• Private medical insurance
• 28 days annual leave
• Cycle to Work scheme
• Monthly technology bonus
• Regular team building events
• Yoga classes (twice a week)

Future prospects

• 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average

About the Company

For nearly a decade, Alto have been a close-knit team in Aberdeen, delivering Managed IT Services and Cybersecurity to businesses across the region. They’re proud of their collaborative approach and the way they support each other and their clients. Now, they’re looking to grow by welcoming a Managed Services Digital Apprentice to the team! This apprentice will work towards an SCQF Level 6 Qualification based in their Aberdeen Office.

How to apply

To apply for this role and to find out more, please click on the apply button. Please note that applications may close before the application deadline, so apply early to avoid disappointment.