AI Analytics Platform Higher Apprenticeship - London

AI Analytics Platform Higher Apprenticeship - London

At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role

Who are we looking for?

We are looking for a confident individual with a positive attitude and a can‑do approach, who is keen to build their experience and grow with M&G. A successful candidate will be self‑motivated, curious, able to build strong relationships and work effectively as part of a team. They should feel comfortable using their initiative, working independently when needed, and be eager to learn and progress.

The Role

As an AI Analytics Platform Apprentice, you will be supporting the Central i Product Delivery team which builds and runs a secure, governed AI and analytics platform that helps colleagues discover data and tools and use AI safely in their day-to-day work. The team connect business users to internal data products and applications, and to approved third-party AI capabilities, while ensuring the right controls around security, risk, and responsible use of AI. The team aims to deliver AI-enabled experiences and products that address real business challenges while providing shared, reusable AI capabilities such as model access, orchestration, search and retrieval, evaluation, monitoring and governance.

The team enables the safe and responsible adoption of tools including Copilot and third-party AI solutions by offering clear guidance on what is appropriate for different use cases. Working closely with stakeholders across the business, the team translates stakeholder needs into scalable, well governed product features party AI solutions and governed product features. Centrali is our AI-powered analytics platform that serves as a digital portal for our investment teams. It enables users to discover and access various applications, data, and services available within our organization. Additionally, Centrali features M&G's official inbuilt AI Assistant, Ali.

What will you be doing?

As an AI Analytics Platform Apprentice you will:

• Learn Centrali’s AI capabilities and how they fit alongside third-party vendor tools and Copilot solutions
• Work with stakeholders to understand business problems and identify where AI can add value
• Help translate needs into user stories, requirements, and clear acceptance criteria
• Support discovery sessions and capture actions, decisions, and outcomes in a structured way
• Assist with delivery of AI features such as prompts, retrieval approaches, and tool integrations
• Support testing and evaluation of AI solutions (quality, accuracy, edge cases, user feedback)
• Help run small proof-of-concepts to validate ideas quickly and safely
• Produce simple documentation, guides, and runbooks that make AI features easy to use
• Contribute to adoption activities including demos, show-and-tells and producing internal comms
• Follow security and responsible AI practices, escalating risks and issues early

What will I need to be successful in this role?

• Clear written and verbal communication, with the ability to explain ideas simply
• Curiosity about AI and technology, with a practical, problem-solving mindset
• Strong listening skills and comfort engaging with technical and non-technical colleagues
• Structured, organised approach to work, with good attention to detail
• Confidence to ask questions, seek feedback, and escalate issues early
• Ability to manage day-to-day tasks alongside apprenticeship learning commitments
• Basic analytical thinking and comfort working with evidence (testing, feedback, metrics)
• Customer-service mindset, focused on making tools easy and useful for colleagues
• Solid baseline Microsoft Office skills and comfort learning new tools quickly
• Team player who can work independently when needed and collaborate effectively

Minimum Requirements

• Available to start the apprenticeship programme in September 2026
• You must not be enrolled into another further education programme at the beginning of the programme
• Be a UK citizen or have proof of your right to work in the UK
• Living in England
• Minimum of Grade 4 in GCSE English and Mathematics
• Minimum of Grade C in Three A-Levels or equivalent such as BTEC Nationals

Training Provided

As an AI Analytics Platform Apprentice with M&G, you will undertake the Data Analyst Level 4 Apprenticeship. The apprenticeship will be delivered through a blend of live online learning, pre-recorded lectures, and face to face inductions and masterclasses.

Future Prospects

This is a fixed term contract for 18 - 23 months upon which the business may decide to retain, subject to the Apprentice performance, headcount, and available funding. If recruited into a permanent role, the individual will follow the career progression applicable to the specific role/department.

Salary

£26,900 per annum plus benefits

Our application process

To apply for any of our apprenticeship roles you will be required to complete the following steps:

• Submit your Application Form and CV
• Complete your Online Assessment
• Take part in a short Telephone Interview (for selected roles)
• Attend one of our Assessment Centre

We are only accepting one application per candidate, so please do review all job descriptions and outline your top three choices in your application. As you may expect, our Apprenticeship roles are extremely popular and therefore we may need to close vacancies early if we receive a high level of applications.

What we offer:

At M&G, we’re committed to helping you thrive and supporting your wellbeing, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, while planning confidently for your future. Our UK benefits include:

• As a savings and Investments firm we are proud to offer a valuable pension scheme of 18%, with 13% made up of Employer Contributions and 5% Employee Contributions. We also offer Share Save and our Share Incentive Plan, together with access to financial wellbeing and support services - to help give you real confidence to put your money to work.
• Enjoy 38 days annual leave including bank holidays, with the opportunity to purchase up to 5 extra days and additional flexibility through our Time Off When You Need It policy – to balance your work and personal commitments.
• Our market leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - as supporting families is a core aspect of our inclusive culture.
• Health & Protection cover including Private Healthcare, Critical Illness cover and Life Assurance for you, with family options - for peace of mind.

To explore more about life at M&G and our full benefits offering, visit Life at M&G

Diversity and Inclusion

We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions. Being a Disability Confident Leader means that candidates who meet the minimum criteria of a job, will be offered an interview if they 'opt in' to the scheme when applying. If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: apprenticeship@mandg.com

How to apply

To apply for this role and to find out more, please click on the apply button. Please note that applications may close before the application deadline, so apply early to avoid disappointment.