IT Support Technician Level 3 Apprenticeship - Victrex

Description

We are looking for an apprentice IT Support Technician to join our IT team. With big ambitions for the future there has never been a better time to join Victrex! You'll receive first class, on the job, training from a dedicated team, whilst earning a competitive salary - not to mention an industry recognised qualification too.

This opportunity is much more than a job - it is a development programme that has all the hallmarks to kickstart your career within a business which has a very exciting agenda. You will be joining a community of apprentices, who not only have the ability to drive positive change through the work they do on the job, but also shaping a culture where everybody at Victrex thrives. Therefore, whether you are interested in joining one of our Employee Representation Groups (ERG's), becoming an ally, or support our STEM agenda, we'll support you with your goals.

Responsibilities:

• Help your organisation make the most of its digital tools, systems, and communication technologies
• Support digital operations, troubleshoot problems, and guide colleagues through digital processes
• Focus on supporting internal users across the organisation
• Help colleagues use digital tools effectively, train them on new or updated technologies, and provide support when issues arise
• Contribute to digital improvement and change projects that help the organisation adapt to evolving technology
• Interact with a wide range of colleagues who use digital systems
• Communicate across digital channels, phone, and sometimes face-to-face, using growing knowledge to resolve issues and identify when a problem needs escalating
• Work under general guidance while planning and managing your own tasks, meeting deadlines, and following relevant standards and procedures
• As you progress, influence colleagues, supervise tasks, or support different stages of digital projects
• Develop strong communication, problem-solving, and organisational skills—alongside hands-on experience with collaborative technologies, digital information systems, and productivity tools
• Help people across the organisation use digital systems confidently and effectively

Desirable skills:

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Analytical skills

Entry requirements:

• 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
• GCSE Maths and English (or equivalents) at grades 3+ (D or above)
• Must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject
• May have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme
• If you hold international equivalents, at time of application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications

Working hours:

• 40 hours per week

Benefits:

• Competitive salary with annual bonus potential
• Flexible working hours and hybrid working options
• Generous annual leave allowance with option to buy extra days
• Private medical insurance
• Pension scheme with employer contributions

Future prospects:

• 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average

How to apply

To apply for this role and to find out more, please click on the apply button. Please note that applications may close before the application deadline, so apply early to avoid disappointment.